Carrier companies publish ongoing routes and confirm each shipment with an offer. Senders choose a route and request a quote. Deliverers can also carry parcels on trips they are already taking. Payment and delivery confirmation stay in Selfpost.
Run a delivery company? Learn about carrier partnerships.
Start with your route
Nothing on your route yet? Post a delivery request and deliverers heading that way will find it.
What protects the deal
One route, two roles
Senders publish parcel requests and review offers. Deliverers respond to requests along journeys they are already making. Senders can also request a quote from an ongoing carrier route. Every delivery uses the same Selfpost payment and confirmation process.
Run a delivery company? Learn about the carrier programme to publish ongoing routes and respond to parcel requests, or open your partner workspace.
Create a request with the route, parcel details, recipient information and the delivery price you are offering. Request a quote from an ongoing carrier route or review a deliverer proposal, then decide whether to accept it.
Search delivery requests along the route you are already taking. Review the parcel details before proposing to carry it; the sender must accept your proposal before the delivery proceeds.
From route to confirmation
A sender explores ongoing carrier routes or publishes a parcel request. Companies confirm each shipment individually; individual deliverers can respond to requests along their trips.
The carrier company or individual deliverer reviews the parcel and sends an offer with a price and delivery deadline. The sender accepts or declines before payment.
After accepting a proposal, the sender pays by card through Stripe. The order then provides the information needed to coordinate the handover.
After the recipient has the parcel, they give the one-time delivery code to the deliverer. Entering the code confirms completion.
Every step confirmed
Identity is checked before any money moves: without it an account cannot post a delivery request, offer to carry one, or pay. From there Selfpost keeps the request, proposal, payment and delivery confirmation connected to the same order.
Both sides confirm who they are with an ID document — a passport or equivalent — checked by an identity verification service. Neither side reaches a deal unverified. The documents are processed by the verification provider; Selfpost does not store them.
Card details are handled by Stripe and are not stored by Selfpost.
The deliverer receives the recipient contact details only after payment is confirmed.
After payment, the sender can view the delivery code in the order. Selfpost also emails it to the recipient. The recipient shares it with the deliverer only after the parcel has arrived; pickup status and photos are optional.
FAQ
The essentials about payments, contact details, delivery confirmation and route matching.
A deliverer already planning a journey along the route can propose to carry it. The sender reviews the proposal and decides whether to accept it. Selfpost provides the request, payment and delivery-confirmation flow; it is not the transport carrier.
Both sides verify their identity with an ID document — a passport or equivalent — checked by an identity verification service, so an unverified person cannot turn up in your deal. The documents are processed by the verification provider; Selfpost does not store them.
The sender pays by card through Stripe after accepting a deliverer's proposal. Stripe handles the card details; Selfpost does not store them.
Search results show the route and request information needed to decide whether to proceed. The deliverer receives the recipient contact details only after payment is confirmed.
After payment, Selfpost creates the delivery code. If a recipient email was provided, Selfpost emails it to them; the sender can also view the same code in the order as a backup. Only after receiving the parcel does the recipient give the code to the deliverer. Pickup status and photos are optional.
Only lawful items permitted throughout the route. Before proceeding, the sender and deliverer must check airline or transport-provider rules, customs requirements, and restrictions at the origin and destination.
A sender can post a delivery request and wait for a deliverer on that route to propose carrying it. A deliverer can try a nearby route or check again closer to the trip.
Search before signing in. If nothing matches yet, post a delivery request and deliverers on that route can propose to carry it.